Scope of this privacy notice

This notice describes the public Takecare Medical Group website at repatriationthailand.com and its initial WhatsApp enquiry route. It explains the information flow visible in this website’s current design and the questions to raise before sharing confidential case material. It is not a substitute for any further explanation needed when an individual service involves hospitals, carriers, funeral providers or other organizations.

You can read the public pages without submitting a case, creating a visitor account or uploading documents. If you choose to contact the business, the information involved depends on what you send and the assistance you request. Begin with general details so the necessary next steps can be explained.

Reading pages and using the contact selector

The public website has no enquiry submission form, document-upload facility or visitor case database. Its contact selector changes a link to WhatsApp using a general description of the chosen assistance category. It does not collect a name, diagnosis, passport number or medical attachment. Choosing a category does not by itself send a message to Takecare Medical Group.

The website’s current code does not save the selector choice as a case record. When you continue to WhatsApp, review the proposed message and decide whether to send it. The content you subsequently type or attach within WhatsApp is separate from the general message prepared by this website.

Technical operation of the website

Delivering a webpage involves technical services, including the website host and the connection used by your device. Information such as an IP address, browser details, requested address and request timing may be processed in operating and securing those services. The absence of a public enquiry form does not mean that no technical request information exists.

If you need information about hosting-log retention, technical service providers or records relevant to a visit, raise a privacy question through the contact route. Describe the issue and the approximate visit concerned without adding unrelated sensitive information. Those details can help identify the particular information you are asking about.

Analytics, cookies and administrator access

The current website build does not include an optional advertising tracker or analytics integration. This describes the public site’s implemented features; it is not a blanket statement about every cookie or technical record that a hosting service, browser or external platform may use. Your browser’s settings can show information stored for a website on your own device.

WordPress administration is separate from reading these public pages. Authorized administrative access may involve sign-in and security mechanisms that ordinary visitors do not use. This notice describes the website as it operates now. If you use a new feature or contact method in future, read any accompanying privacy information before entering personal details.

Following the WhatsApp contact link

The contact button leads to WhatsApp, a service outside this website. WhatsApp handles information under its own terms and privacy policy. Its policy should be read for questions about that platform’s information handling, account settings and related services. A link on this site does not make WhatsApp part of the website’s own public contact database.

If you send a message, Takecare Medical Group receives the contact and message information you choose to share for responding to the enquiry and discussing the requested assistance. Opening the link alone does not confirm that a message was sent or received. Check the conversation in the application or service you choose to use.

Keep the first enquiry proportionate

A first message can state the assistance category, general location, intended destination if known and your relationship to the case. You can identify missing information without attaching a complete file. Avoid sending detailed medical records, passport copies or documents about other people until the necessary purpose, recipient and sharing method have been explained.

If you contact the business on someone else’s behalf, explain your role and authority. A family relationship or professional title should not be treated as an automatic answer to every confidentiality question. Ask what information is needed for the next decision, and distinguish details useful for a general update from records intended for a particular professional recipient.

Discussing onward sharing for an individual service

A detailed case may require information to be considered by a proposed provider, clinician, receiving organization or relevant authority. Before records are passed onward, ask who needs them, for what purpose and through which route. The necessary information can differ between an exploratory enquiry, a clinical assessment and an accepted transport arrangement.

This website notice does not authorize every possible disclosure or describe all the information practices of independent organizations. Each proposed information flow should be understood in the context of the service. If you have restrictions or concerns about sharing, explain them before sending records so the question can be addressed rather than inferred from a general enquiry.

Accuracy, access and shared devices

Check contact details and important factual information before sending them. If you discover an error in information already supplied, identify the correction clearly and the enquiry to which it relates. Avoid forwarding a replacement document without explaining that an earlier version may be inaccurate. Questions about correcting an official record should also be directed to its issuing organization.

Consider who can view your device and messaging account. A message notification or an open conversation may reveal information to someone with access to that device. Use the privacy and access settings offered by your own device and messaging service. This website cannot control another person’s account, device access or copies they have independently retained.

Privacy questions and information requests

Use the confirmed WhatsApp contact, +66 95 073 5550, to ask about information you have shared, request correction or deletion, or raise a privacy concern. Explain the nature of the request and enough context to identify the relevant enquiry. Avoid adding a fresh set of sensitive records merely to ask a question about an existing one.

The response, any appropriate identity checks and whether information must be retained depend on the circumstances and applicable obligations. This page does not promise a fixed deletion period or request-processing deadline. If your concern involves WhatsApp’s own platform records rather than the business’s handling of an enquiry, consult that service’s policy and contact options as well.

External references and future changes

Resource pages link to external government, airline and other reference websites. When you visit one, its own information practices apply to that visit. A source link is provided for context and does not establish a shared case database or an agreement that the external organization will receive your enquiry details.

If a new website feature asks you to provide information, check its purpose and the privacy explanation available at that point. Use this notice for visiting the website and starting an enquiry; discuss case-specific information handling before providing further records. Ask who will receive those records and which details are needed for the particular arrangement you are considering.

Questions you may have

Does clicking a service category upload my records?

No. The selector prepares a general WhatsApp link and provides no document-upload function. Anything you later type or attach in WhatsApp is part of that separate conversation. Review what you send and ask for the appropriate next step before supplying sensitive case material.

Information & sources

Last reviewed: 18 September 2026. General information from Takecare Medical Group. Requirements and availability must be checked for the individual case.